Candle Care · Durham, NC
Burn it beautifully.
Every Bright Black candle is handcrafted to order in Durham for a clean burn with no toxins, ever. A little care helps it burn beautifully, all the way down.
Four steps
Trim the Wick.
Your candle arrives trimmed to the right height. Before every burn after that, trim again for a clean flame, less soot, and a longer life.
Make the First Burn Count.
Let your first burn go until the melted wax reaches the edges of the jar, usually about one hour for every inch across.
Stay Safe.
Never leave a burning candle unattended. Burn for no more than 4 hours at a time, on a heat-safe surface, away from children, pets, drafts, and anything flammable.
Reuse & Re-Up.
Stop burning when about ½" of wax remains; below that, the glass can overheat. Then clean the jar and give it a new life.
Know your wick
Cotton wick.
Trim to ¼" before each burn.
Wooden wick.
Trim to about ⅛", or pinch off the charred edge once cool. Hold the flame a few seconds to catch. The soft crackle is part of the charm.
Wax has a memory.
If you blow it out too soon, it remembers, and will keep burning down the center. Give the first burn time.
Putting it out
Use a snuffer, or gently dip the wick into the melted wax with a non-flammable tool and straighten it. Both prevent splattered wax and smoke.
Clean + reuse your jar
Loosen.
Freeze the jar for a few hours, then pop the wax out with a butter knife. Or pour in hot (not boiling) water and lift the wax once it floats and hardens.
Remove.
Take out the metal wick tab.
Reimagine.
Wash with warm, soapy water. Your jar is ready to be a vase, planter, pencil cup, or catch-all.
Ready for your next scent story?
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Troubleshooting.
Why does my candle smell faint?
Scent needs a full melt pool to fill a room. Let the wax melt to the edges, close the door, and keep the candle away from open windows and vents.
Why won't my wooden wick stay lit?
Usually the wick is too long or has built up char. Trim to about ⅛" or pinch off the charred edge, then relight. If the melt pool is shallow, let it burn a little longer.
Why is there soot on the glass?
The wick is too long or the candle is in a draft. Trim before every burn, move it away from fans and vents, and wipe the cooled glass with a soft cloth.
Why is my candle tunneling?
The first burns were likely too short. Let the wax melt fully to the edges, and over a few burns the surface should even out.
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